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customer case studies

MAXCloud

State Government
Our client is a key element of one state’s strategy for turning around budget and employment challenges. They manage programs to attract and retain business in the state, while securitizing the state liquor agency business to produce budget funding as well as funding for job creation. A key challenge for our client was the ability to rapidly stand up / deploy a business system and the new financial processes in order to support the rapid growth of the organization. They needed to have strong financial controls, processes, and systems in place to meet the GASB and FASB regulations that they must operate under. They chose MAXCloud from Merit Solutions because our RapidOn Implementation methodology will enable them to go live with Microsoft Dynamics AX in the Cloud within 60 days. They will benefit from having an integrated system for compliance and efficiency, while supporting scalability for transactions, the people using it, and the complexity of their business processes. They will also benefit from Microsoft Dynamics AX’s ability to integrate with other operational systems associated with the state’s liquor agency.

MAXLife for Microsoft Dynamics AX

Ivancic i sinovi, a partner of Sopharma, has selected Merit Solutions’ MAXLife for Microsoft Dynamics AX to reduce costs and improve quality control. Ivancic i sinovi chose MAXLife from Merit Solutions because of our proven industry experience - and because MAXLife is a Certified for Microsoft Dynamics AX (CfMD) tested solution. With MAXLife, Ivancic i sinovi will utilize key quality control and compliance management features specific to pharmaceutical manufacturing. Quality incident and non-conformance management processes will be streamlined and automated with MAXLife’s Corrective Action Preventive Action (CAPA) capabilities, enabling Ivancic i sinovi to correct and prevent issues, measure outcomes, and continuously monitor the system. Ivancic i sinovi will also be able to track and analyze all of their costs related to performing quality processes with Cost of Quality Management. Learn why this pharmaceutical manufacturer chose MAXLife for Microsoft Dynamics AX.

Microsoft Dynamics ERP

Georgia Nut Company
Established in 1945, Georgia Nut Company (GNC) develops and manufactures the highest quality roasted and salted nut meats for snacks, confections, and ingredients. Before implementing Microsoft Dynamics AX, Georgia Nut had a number of outdated business systems, which were heavily dependent on manual data entry. These disparate systems and manual processes made it difficult for GNC executives to gather accurate, real-time data in order to make informed business decisions.  With increasing customer demands, regulatory compliance requirements, and revenue goals, the company wanted a system that would improve quality control and profitability, and be flexible enough to expand with their future strategy plans and goals. With Microsoft Dynamics AX, GNC will take advantage of a unified, Microsoft-based platform that is easy to adopt, fast to deploy, and easy to leverage in combination with other Microsoft software already used, providing a low total cost of ownership. After initial discovery discussions with Microsoft, Merit Solutions was recommended to GNC due to their experience with Food ERP Software. Learn why Georgia Nut Company chose Microsoft Dynamics AX to improve quality control and profitability.

MannKind Corporation
MannKind Corporation is a biopharmaceutical company developing innovative products and drug delivery systems to treat and prevent chronic diseases. MannKind needed to upgrade from an existing accounting software application they had chosen during their start-up phase to a complete system that would handle everything from financials to engineering to production. What’s more, it needed to allow MannKind to be compliant with FDA requirements. The company’s desire for sophisticated raw materials tracking and reporting required a solutions partner with particular skills and capabilities to support such needs. MannKind selected Microsoft Dynamics and implemented financial management, human resource management, manufacturing, and customization tools, along with Merit Solutions' Life Sciences modules. The company chose the system for its ease of use, the extensive functionality needed to meet unique requirements, and because it is well supported by the company and a network of partners. Learn more about why MannKind chose Microsoft Dynamics with Merit Life Sciences.

Mid-Continent Instruments
Mid-Continent is a leading designer and  manufacturer of electric gyros, engine gauges, and miscellaneous instruments for every propeller-driven aircraft manufacturer within the U.S. Mid- Continent also operates one of the world's largest, FAA-approved instrument overhaul/exchange programs for various manufacturers. Entering 2000, Mid-Continent faced several problems that limited worker productivity and threatened to restrict company growth. Poor visibility into inventory and operational data and a lack of data integration were the root of numerous problems. Mid-Continent’s executives were concerned about the effect these problems were having on the bottom line. In addition to the obvious operational inefficiencies, poor inventory visibility was causing both overstocks and stock-outs. Uncertainties about inventory forced sales agents to turn away time-sensitive orders. On top of this, the company’s existing software solution crashed frequently, bringing production to a halt. Mid-Continent Instruments deployed Microsoft Dynamics software to fix poor inventory visibility and to automate the sharing of data between departments. Inventory accuracy is up, inventory spending is down, personnel costs have fallen, and sales agents can accept orders that they used to turn away. Read Mid-Continent's Microsoft Dynamics ROI Case Study!

Oy Finn-Tack Ltd.
Over the last 28 years, Finn-Tack has grown to include three production plants, two warehouses, and 900+ retailers worldwide. In order to facilitate future growth and increase customer satisfaction across locations, Finn-Tack recognized the need to offer credit options to some of their customers. After discovering limitations in their current system that would not meet their business process needs, Finn-Tack turned to the Merit Solutions Development Team. Through custom coding, the team was able to extend Microsoft Dynamics AX to enable a revolving credit option to Finn-Tack’s customers. This meant their customers could now make purchases as often as they wanted, up to a certain credit limit. It then allowed them to decide when to pay off invoices, with minimum monthly payment installment options. Read the full story of Finn-Tack's Microsoft Dynamics AX Customizations.

Mobile Life Ventures
Mobile Life Ventures was recently acquired by Granite Creek, a private equity company based out of Chicago. In order to monetize all investments, Mobile Life needed a central system put in place that would work in conjunction with their retail POS system to track sales transactions and financial reporting. It was mission-critical for Mobile Life to have the system up and live within two weeks. Merit Solutions was able to meet the two-week go live date on time and under budget. Due to our ability to ruthlessly focus the scope on the essentials needed on the day of launch and expanding the system from there, we were able to help Mobile Life Ventures organize their information and capture critical sales and financial data. From day one, Mobile Life was importing hundreds of financial records representing thousands of inventory and initial sales transactions from nearly 100 locations. The client’s Project Manager was able to consolidate basic infrastructure and a robust ERP solution, integrate it with the POS system, and give the administration team the tools they needed to do their jobs with minimal direct involvement in the setup of the ERP system. Learn more about Mobile Life Venture's 2 week Microsoft Dynamics implementation!

United Way Services of Greater Cleveland
United Way Services provides fee-based accounting services—including payroll processing, financial-report generation and vendor payments—to Ohio not-forprofit organizations. By the late ’90s, decision makers at United Way Services realized the agency would soon need a new financial and accounting solution. The new system had to be flexible, affordable and easy-to-use. Most of all, though, it had to provide outstanding reporting capabilities and be able to serve a wide range of customers. United Way looked at several different software solutions, ultimately choosing Microsoft Dynamics. United Way’s investment in Microsoft Dynamics is paying off in many ways, including: easy access to information, fast and seamless transaction processing, simplified year-end processing, increased employee productivity, and a simplified audit process. Continue reading about United Way Services of Greater Cleveland's Microsoft Dynamics deployment/a>!

Mid-Continent Instruments
Based in Wichita, Kansas, Mid-Continent Instruments is an industry leader in the overhaul/exchange, repair and manufacturing of aircraft instruments for the general aviation industry; the company operates on of the world’s largest FAA-authorized instrument overhaul and exchange programs. In an effort to automate business processes and improve customer contact management, the company began to look for an easily deployable customer relationship management (CRM) solution. Mid-Continent has used the Microsoft stack for its core IT infrastructure for a number of years, and its IT team is very familiar with the Microsoft development and integration products and tools. Their employees are also familiar with the Microsoft Dynamics and Office systems, having used Microsoft Dynamics GP and many Office programs daily. Using the Microsoft Dynamics Sure Step implementation methodology, Merit Solutions was able to successfully implement Microsoft Dynamics CRM with real-time, two-way integrations with Microsoft Dynamics GP and Mid-Continent’s phone system.  The Microsoft Dynamics CRM solution will provide Mid-Continent employees a more unified way to track customer information and sales data across the entire company. Learn how Microsoft Dynamics CRM will help Mid-Continent automate business processes and improve contact management.

Microsoft SharePoint

Numerical Algorithms Group (NAG)
While NAG’s headquarters are located in Oxford, UK, it is a distributed enterprise with several locations around the globe. To be able to deliver high-quality computational software on a repeatable, consistent basis, NAG recognized the need to encourage two-way communication and increase collaboration with members of the organization. After building an in-house web portal to store mission-critical material of interest, it soon became clear that their formal portal wasn't designed or structured in a way that would allow them to follow best practices for information sharing. An initial discovery session resulted in selecting Microsoft SharePoint as the most cost-effective solution that met all business requirements. Microsoft SharePoint provided the functionality needed to build, grow, and maintain an intranet unique to specific business process needs. In addition, SharePoint provided a familiar user interface that was easy to use and understand, which could facilitate collaboration and speed user adoption. Continue reading to learn how NAG is taking advantage of Microsoft SharePoint.